Businesses face a multitude of risks throughout their daily operations. One of the most complicated risks that organizations confront is cybersecurity risk. Cybersecurity is defined as the protection of internet-connected systems, including hardware, software and cyberattacks. When businesses hold sensitive data on the cloud or shared servers, you must address the potential risks that arise from storing information. Cyber security risk is difficult to address because a cyberattack can come in many forms. Hackers have become more creative in how they breach data systems, but there are vital steps HR and organizations can take to protect themselves, such as:
Implement Email Screening Software: Companies can proactively protect against these forms of cyber-attacks by implementing software that “screens” messages before they are delivered. The best defense against phishing scams is preventing the messages from reaching employees. Screening software is always improving but it’s use does not guarantee that a fraudulent message may not make it into an employee’s inbox.
Train Your Staff to Recognize Threats: It is also important to properly train employees in recognizing signs of a breach or attempt of a breach. Human error is the primary source of data breaches. Training staff to identify potential attacks can serve as the first line of defense against breaches. If organizations plan to engage in business with a third party that involves the sharing of sensitive data, the third party’s security procedures and capabilities should be assessed to ensure vulnerabilities do not exist.
Establish a Recovery Plan: There should be an established recovery plan in the event of a security breach. It is much less costly for a company to invest in proactive defensive strategies to prevent a cyberattack rather than face the costs associated with reacting to a cyberattack. According to Heimdal Security’s cybersecurity survey, 77% of organizations surveyed lacked an adequate recovery plan to address a cyberattack2. The lack of a recovery plan can cost businesses from a relationship standpoint as well as a financial standpoint.
Additional Steps: Other important prevention steps include regularly changing passwords, utilizing a secure Wi-Fi network, controlling physical access to servers, regularly updating anti-virus software on all business-related devices and rewarding employees for identifying/preventing cyber security breaches. While some of these steps may seem small, they all aid in increasing protection of vital information.
The HR department plays an integral role as the conduit between the IT security department and the staff. As the bridge to any organizations culture, people and processes, HR can play a key role in:
Effectively communicating IT security procedures such as preventative measures and threat identification strategies.
Motivating employees to be vigilant about cyber security threats by rewarding them when they identify a cyber security threat and prevent a breach of information. The cost of rewarding employees for preventing a breach outweighs the cost to a company if they experience a data breach in their system.
At Innovative, we recognize we work with very personal data when dealing with medical benefits and retirement plans. In today’s world, a firm can’t afford to be just one step ahead. We regularly tap into the best practices of others to help guide us in staying two steps ahead.
Feedback From Our Happy Customers
The Innovative team is well respected at AFS. My staff and I feel they are an extension of our HR team! Since implementation, they have always remained committed to assisting AFS with all of its healthcare needs; in fact, it doesn’t matter what time of day, they always respond in a timely manner.
Each year they come up with fresh material so our employee’s interest is always peaked. A few years ago, Innovative provided us with documentation to show that moving from a fully insured program to self-insured would be more cost effective for AFS, and it has been! Innovative has truly made our jobs easier so we can focus on other tasks.
As an HR professional, Innovative makes my job easier and benefits administration much less overwhelming than it would otherwise be.
They are truly a partner with me to make sure our team members have the best benefits and service around their benefits that we can offer. Innovative’s team is responsive, professional and resourceful. (They are at the forefront of knowledge in many areas, including ACA reporting and compliance, which can get highly complicated.)
As a client for the last 4 years, we love working with our Innovative Benefit Planning team because of their service model, scope , depth and quality of expertise in handling our benefits and renewals.
Their level of commitment just keeps getting better each year. They have more than met our expectations on renewal negotiations, response time, assistance with ongoing plans, open enrollment material, meetings, support, bill auditing, and wellness programs.
Since our partnership with Innovative Benefit Planning in 2017, it has been a seamless one. Innovative always provide options, suggestions and recommendations when it comes to our benefits renewal.
Innovative is always present even when open enrollment ends, their year round communication reminds me that I can always reach out for help at any time. Their professionalism is the utmost one can expect. My account representative Jenni is wonderful, courteous, knowledgeable and very helpful.
We have been dealing with Innovative Benefit Planning for many, many years. They have given us nothing but exceptional service.
We can pick up the phone or email them and they always resolve our questions and take care of our employees insurance issues in a very timely manner. They negotiate our insurance rates every year and have managed to reduce the increase every year. Every account manager we’ve had throughout the years have been great to work with.
I have been working with Innovative Benefit Planning for over six years. Previous to Innovative, I had used the same broker for about 25 years. I was used to doing everything myself during open enrollment with my previous broker.
When Innovative came on board, I was pleasantly surprised how “on top” of things they were. I never have to call them and bother them about getting rates to me for open enrollment, as they are in touch with our carriers on a regular basis, and they get me my information for open enrollment as soon as they receive it from the carriers.