As Executive Account Manager, Shemelia is responsible for strengthening and maintaining Innovative’s relationships with its current clients and ensuring the continued growth and profitability of their employee benefits programs. In addition, Shemelia manages the day-to-day projects of account managers and other internal team members to ensure a high level of client satisfaction and account competency.
Shemelia brings to Innovative more than 20 years of experience as an account manager and leader in the employee benefits industry. Prior to accepting this position, Shemelia served as the Senior Account Manager for a Philadelphia-based employee benefits firm where she was responsible for providing strategic, creative financial and employee benefit solutions to 501(c) 3 not-for-profit corporations. Shemelia holds a Certified Self-Funding Professional Certificate from the National Association of Health Underwriters. In addition, she is a Licensed Individual Resident Producer in Accident and Health, Life and Fixed Annuities and is due to receive her Certified Employee Benefit Specialist (CEBS) designation from the International Foundation of Employee Benefit Plans.