Innovative Benefit Planning understands what companies need when it comes to employee benefit services. We know that only the most effective strategies will offset rising health care costs, that there will always be the need to keep the average increase in health care costs at a minimum, that our duty is to be an advocate to HR, and doing our part to ensure that every Human Resources Dept. can focus on doing their job well, not on dealing with insurance claims, billing, and administrative issues.
Whether making governmental regulations and other new laws tangible and clear, or spending the extra time to ensure an employee understands a benefits package, and acting decisively on their behalf, we truly put people first in every scenario. As one small nod to our level of customer service, it’s no surprise that one colleague referred to Innovative Benefit Planning as the “Ritz-Carlton of Claims Assistance.”
There is no such thing as a “small problem” in our world. We field every request and question from employees and HR Directors alike with the utmost seriousness, because we understand that healthcare can be a confusing and anxious subject.
Innovative Benefit Planning’s technical knowledge coupled with our high level of customer service makes us a continued source of support for all of our clients.
Triangle Tube has been a client of Innovative Benefit Planning for over twelve years and they have ALWAYS provided TTP and our employees with first class, professional and exceptional service and technical expertise. They are responsive to all our questions and problems and are a pleasure to work with.
As a human resource professional, I have worked with many insurance brokerage firms and can say that none have come close to measuring up to Innovative Benefit Planning.
Innovative Benefit Planning provides a valuable service that has made us a better company, both for our shareholders and for our employees. Their staff’s knowledge and professionalism is refreshing. We look forward to a long and continuing business relationship with Innovative Benefit Planning.
Innovative Benefit Planning delivered a benefit program that met our plans and budget. In addition, their employee support and response time to calls has been excellent. IBP is truly a top shelf organization.
I can trust that Innovative Benefit Planning will get me the best possible quotes at renewal. It is a pleasure having them part of our corporate team.
Innovative has done a tremendous job in responsiveness to both company management and individual employee issues. They have always provided a high quality of service.
The day I met Terriann Procida and accepted her proposal to handle our company’s employee benefit plans turned out to be the best decision I made for our company.
Everyone at Innovative does a great job. Claims issues are addressed and resolved very quickly. Maria is always on the ball!
With our initial phone call and meeting, Terriann Procida did not try to sell us on her company but focused instead on our company and on finding us the best health plan we could offer. From the moment we decided IBP would become our broker of record, Dan Foley facilitated the transition seamlessly, repeatedly reaching out to us in the early stages to make sure they were handling all of our benefits needs. Jeannine Bandiera is our go-to benefits warrior taking care of our day in, day out benefits needs. She knows her business inside out and if she doesn’t know something she will always get the answer. During open enrollment she answered every employee’s specific, detailed questions which were many as we offered for the first time a high deductible health plan HSA option. This was in addition to handling all of the new enrollments.
An employee pulled me aside to tell me that our decision to move from our previous provider to IBP was a great one. She said that the services provided by the Benefit Guardian far surpassed the prior service.