Feedback From Our Happy Customers
I wanted to take a moment and tell you how absolutely thrilled I am to have Innovative Benefit Planning as my broker. We moved over roughly a month ago and I have never received service like I have since making the transition. With so many employers being challenged with COVID19 and us making the move right in the middle, it could not have been more seamless. Everything was set up to exceed all expectations and it continues.
There have been many calls and emails and each time, I find all of my questions are answered and I come away feeling more confident and informed. I have yet to see an email go unanswered in under 10 minutes and they are always there to answer my calls as well. The solutions provided are thoughtful and in line with 2022 vision of our company. In addition, they have all taken the time to understand our business and our needs as we move forward now and into the future. They are proactive and are always one step ahead.
Innovative Benefit Planning has taken the worry and stress away. It was truly the best decision for Title Alliance and I look forward to a long and productive partnership.
The Innovative team is well respected at AFS. My staff and I feel they are an extension of our HR team! Since implementation, they have always remained committed to assisting AFS with all of its healthcare needs; in fact, it doesn’t matter what time of day, they always respond in a timely manner.
Each year they come up with fresh material so our employee’s interest is always peaked. A few years ago, Innovative provided us with documentation to show that moving from a fully insured program to self-insured would be more cost effective for AFS, and it has been! Innovative has truly made our jobs easier so we can focus on other tasks.
They aim to please – which is great, but the knowledge they provide us cannot be surpassed. They value their clients and it shows. I would highly recommend Innovative to any other organization!!
Resource Renewal is lucky to have had IBP by our side for over 25 years. They provide a level of service you just can’t find in the healthcare insurance and benefit space.
If your not using IBP you are losing money and not providing you team with the best resources to navigate the complex world of benefits.
As an HR professional, Innovative makes my job easier and benefits administration much less overwhelming than it would otherwise be.
They are truly a partner with me to make sure our team members have the best benefits and service around their benefits that we can offer. Innovative’s team is responsive, professional and resourceful. (They are at the forefront of knowledge in many areas, including ACA reporting and compliance, which can get highly complicated.)
One of my favorite things about Innovative is the way they partner with their clients to keep us informed and compliant, in many areas of our business, even beyond the areas they support us in.
They have held some of the best professional development presentations I’ve attended, and they offer very informative newsletters–not to mention that caring experts are just a call or email away. You’ll feel like their only client when you work with them, which I would highly recommend!
As a client for the last 4 years, we love working with our Innovative Benefit Planning team because of their service model, scope , depth and quality of expertise in handling our benefits and renewals.
Their level of commitment just keeps getting better each year. They have more than met our expectations on renewal negotiations, response time, assistance with ongoing plans, open enrollment material, meetings, support, bill auditing, and wellness programs.
In my tenure here , we’ve partnered with 3 other brokers. Innovative, by far, has been our best experience. On a rating scale of 1 to 10 …Innovative is an 11!
Since our partnership with Innovative Benefit Planning in 2017, it has been a seamless one. Innovative always provide options, suggestions and recommendations when it comes to our benefits renewal.
Innovative is always present even when open enrollment ends, their year round communication reminds me that I can always reach out for help at any time. Their professionalism is the utmost one can expect. My account representative Jenni is wonderful, courteous, knowledgeable and very helpful.
What I like best about Innovative is the “Guardian Specialist” that employees can work with in resolving issues. I like how they value their clients. Innovative provides wellness newsletters for the employees, bill auditing, tax form preparation, meeting support and lots more. I highly recommend Innovative to any organization!
We have been dealing with Innovative Benefit Planning for many, many years. They have given us nothing but exceptional service.
We can pick up the phone or email them and they always resolve our questions and take care of our employees insurance issues in a very timely manner. They negotiate our insurance rates every year and have managed to reduce the increase every year. Every account manager we’ve had throughout the years have been great to work with.
They have great educational programs that they run throughout the year, that are very informative!
I would highly recommend their business to anyone in need of their services.
I have been working with Innovative Benefit Planning for over six years. Previous to Innovative, I had used the same broker for about 25 years. I was used to doing everything myself during open enrollment with my previous broker.
When Innovative came on board, I was pleasantly surprised how “on top” of things they were. I never have to call them and bother them about getting rates to me for open enrollment, as they are in touch with our carriers on a regular basis, and they get me my information for open enrollment as soon as they receive it from the carriers.
Innovative maintains an open atmosphere of communication not only during open enrollment, but all through out the calendar year. No request is too large or small for them to handle for me.
Innovative always maintains the highest level of professionalism and their employees are great to work with. I would highly recommend Innovative to other businesses. I get calls on a daily basis from other brokers trying to solicit my business, and I always tell them that I am very happy with my current broker and I am not interested in using any other company.
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Our actions define our company
When it comes to your business, you wouldn't just trust anyone. That's why at Innovative, we pride ourselves on being a trusted source - and we show it by focusing on your goals and delivering value.
Your culture drives our work
Doing what's right for people is the key to long-term relationships where everyone benefits. And, it's why our clients rest assured, knowing we always have their best interests at heart.
Expertise drives better outcomes
At Innovative, we take pride in our expertise. We employ and partner with experts across the Benefits Planning and Financial Services industries so we can deliver the best results to our clients. And, our capabilities are reflective of the experts we have on staff in the fields of:
- Employee Benefits
- Retirement Plan Consulting
- HR Consulting